Privacy Policy

Last updated: January 2025

1. Introduction

AutoServiceROI ("we," "our," or "us") is operated by QuestFeed Pty Ltd (ABN 58 632 013 855). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website autoserviceroi.com and use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • List your business on our platform
  • Request a quote or service
  • Subscribe to our newsletter
  • Contact us for support

This information may include:

  • Name, email address, phone number
  • Business name, address, and details
  • Vehicle information (make, model, VIN)
  • Service history and preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and browser type
  • Device information
  • Pages visited and time spent
  • Referring website

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services
  • Connect car owners with auto service providers
  • Process transactions and send related information
  • Send administrative messages and updates
  • Respond to your comments and questions
  • Improve our website and services
  • Send marketing communications (with your consent)

4. Information Sharing

We may share your information in the following situations:

  • Service Providers: With third-party vendors who perform services on our behalf
  • Business Connections: To connect car owners with auto service providers (with consent)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Lodge a complaint with a supervisory authority

7. Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

QuestFeed Pty Ltd
ABN 58 632 013 855
Gold Coast, Queensland, Australia
Email: privacy@autoserviceroi.com