Privacy Policy
Last updated: January 2026
Your privacy matters to us. Learn how we collect, use, and protect your information when you use our website design, Google Business Profile management, and digital marketing services for auto shops.
Our Privacy Commitment
AutoServiceROI is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). We treat your business information with the highest level of care and confidentiality.
No Data Selling
We never sell your personal or business information to third parties.
Encrypted & Secure
All data is encrypted in transit and at rest.
Your Control
Access, correct, or delete your data anytime.
About Us
AutoServiceROI is a digital marketing platform providing website design, Google Business Profile management, and marketing services specifically for auto shops and mechanics. Operated by:
Company Name
QuestFeed Pty Ltd
ABN
58 632 013 855
Entity Type
Australian Private Company
Location
Queensland, Australia
Our Services Include:
- - Website design, development, and hosting for auto shops
- - Google Business Profile management (reviews, posts, Q&A)
- - Online booking systems for auto services
- - Review management and response automation
- - Social media management (Facebook & Instagram)
- - SEO optimization for automotive businesses
- - Auto shop management tools and integrations
Information We Collect
Information You Provide
Contact Information
Name, email, phone number, shop name
Shop Details
Service types, location, specialties, website URL
Project Requirements
Design preferences, functionality needs, goals
Additional Context
Any additional information you choose to share
Automatically Collected Information
Website Analytics
Usage patterns, pages visited, time on site
Technical Data
IP address, browser type, device information
Third-Party Platform Data
When you connect your business accounts to AutoServiceROI, we access data from third-party platforms to provide our services:
Google Business Profile
- What we access: Business information, reviews, review responses, posts, Q&A, photos, and profile performance metrics
- How we use it: To respond to reviews, create posts, answer questions, and optimize your profile
- OAuth consent: You authorize access via Google's secure OAuth flow
Meta Platforms (Facebook & Instagram)
- What we access: Page information, posts, comments, messages, and page insights
- How we use it: To create posts, respond to comments, and schedule content
- OAuth consent: You authorize access via Meta's secure OAuth flow
Data Protection
- - We only access data necessary to provide our services
- - Third-party data is stored securely with the same protections as your direct data
- - You can revoke platform access at any time through your account settings
- - We never sell or share third-party platform data with external parties
How We Use Your Information
Design, develop, and host your auto shop website
Manage your Google Business Profile (respond to reviews, create posts, answer Q&A)
Create and schedule social media content (Facebook & Instagram)
Communicate with you about your services and projects
Provide competitive analysis and market insights for your local area
Improve our services and develop new features
Comply with legal obligations
Data Security
All data encrypted in transit (TLS/SSL) and at rest
Strict controls limiting who can access information
Enterprise-grade cloud hosting with regular audits
Procedures to respond to and notify about breaches
Your Rights
Under Australian Privacy Principles, you have the right to:
Access
Request access to your personal information
Correction
Request correction of inaccurate information
Deletion
Request deletion of your personal information
Withdraw Consent
Withdraw consent at any time
How to Exercise Your Rights
To exercise any of these rights, contact us at:
support@autoserviceroi.comWe will respond within 30 days.
Contact Our Privacy Team
For questions about this Privacy Policy or our privacy practices:
QuestFeed Pty Ltd
Document Version: 1.0 | Effective: January 2026